Incident Response
Triage an outage, write status updates and produce a blameless postmortem.
Official Anthropicby AnthropicChecked October 18, 2026
Part of Anthropic's Engineering plugin, this skill runs an incident workflow from first alert to the write-up. It helps assign severity, keeps stakeholders informed and documents what happened without blame.
Who it is for
- Engineering managers
- On-call engineers
- Operations teams
Prompts to try
Once the skill is installed, ask for the result in plain words. Claude picks the skill up on its own.
We have an incident: payments are failing for EU customersWrite a status update for the outage we're handlingDraft the postmortem for yesterday's database incidentHow to install it
In Claude Code
/plugin marketplace add anthropics/knowledge-work-plugins/plugin install engineering@knowledge-work-plugins
In Claude.ai
Listed in Claude's plugin directory for Cowork: add the Engineering plugin from Customize > Plugins on a paid plan, and its skills also load in chat.
Good to know
The Engineering plugin also covers standups, code review, architecture and testing strategy.
Unlock the install steps
Free. Leave your email once to open the install steps for all 149 skills, and get the best new skills each month.
How we checked it
Confirmed SKILL.md at engineering/skills/incident-response/SKILL.md in anthropics/knowledge-work-plugins via the GitHub API; skill folder last changed 2026-03-13, repo has 29,992 stars and was pushed 2026-10-17; published in Anthropic's knowledge-work-plugins marketplace.
Source: github.com/anthropics/knowledge-work-plugins/tree/main/engineering/skills/incident-response